Fridley Theatres | Commitment to our Communities

Fridley Theatres' Commitment to our Communities header

The COVID-19 outbreak has impacted every aspect of our lives, from the way we live and work to the way we interact with others, purchase basic necessities, and spend leisure time.

During this period, we want to assure our guests that we have taken every necessary precaution to combat the spread of the virus in our facilities. Our top priority is to protect the health and safety of our guests, employees, and communities.

Therefore, we have developed a contract for our team members and our valued customers. The Fridley Theatres' Commitment to our Communities agreement represents a promise to Iowans and Nebraskans that we will diligently uphold our sanitation and cleanliness protocols. It is our vow that we take this virus seriously and that we will make every effort to ensure the safety of each individual in our theatres. Simply, it is our commitment to community.

For our employees, the pledge will serve as an obligation and reminder to adhere strictly to all COVID-19 policies/procedures. For our guests, it asks them to make small sacrifices for the greater good, and it affords them a sense of confidence as they enter our complexes. When this notice is on display at a Fridley Theatre, it means that we are working hard to deliver a clean, comfortable, and safe movie-going experience.

The following list of measures, developed in conjunction with recommendations from the WHO, CDC, National Association of Theatre Owners (NATO), and the National Restaurant Association (NRA), is the foundation for our broader COVID-19 policy. It outlines the basics for what a guest can expect when they visit one of our locations.

Ultimately, we believe in the ability of our managers to implement and enforce these items, and we believe in the selflessness and care of movie-goers to stand up for one another. For more information, visit our website (fridleytheatres.com). And, welcome back to the movies!

We ask our guests to:

Stay at home if they are sick or have been exposed to COVID-19.
We require the use of masks/face coverings in all public/common areas, including entrances, lobbies, hallways, and restrooms.
Mask use is a condition of admittance at all Fridley Theatre locations.
When guests are seated and properly distanced from others in an auditorium, they can remove the mask.
Arrive early and allow extra time for transactions and seating.
Adhere to our Late Arrival Policy: We will not admit guests more than 15 minutes after the scheduled show time.
We do not impose a restriction on group size.
Accompany and closely supervise children 8 and under when they move throughout the building:
- Trips to the Concession Stand.
- Restroom Visits.
- Etc.
We sincerely hope that families and children will visit our theatres, but we need them to do so with extra consideration for others at this time.
- Teenagers and Older Children:
  - We ask them to demonstrate mature, respectful behavior.
  - We ask that parents drop off their children directly before the start of the feature and pick them up promptly at the end. Running times are available at our website and on our theatre phone message.
  - We will not allow teens/children to congregate inside or outside of our facilities.
- Younger Children: We ask that parents actively monitor for proper social distancing and to keep them from unnecessarily touching surfaces.
Assess their health by self-screening prior to entry.
- The following questions are posted at the theatre entrance:
  - Have you traveled out of the state or area in the last 14 days?
  - Have you had any of these symptoms in the last 14 days:
    - Fever?
    - Difficulty Breathing?
    - Cough?
  - Have you been exposed to anyone who has been diagnosed with COVID-19, to the best of your knowledge?
- If you answer “yes” to any of these questions, please wait for a staff member to assist you.
Use credit cards for payment as often as possible.
Practice social distancing.

We ask our employees to:

Stay home if they are sick or have been exposed to COVID-19.
Self-isolate after traveling.
Consent to a health screening and temperature reading at our employee entrance.
Utilize PPE:
- Masks/face coverings are required.
- Gloves are required for an individual in direct contact with food.
Practice social distancing in all departments.
Cover their coughs and sneezes.
Avoid touching their face.
Wash their hands frequently and thoroughly.

We will:

Display signage throughout the facility to inform and remind individuals of our COVID-19 expectations.
Frequently wipe down and disinfect all high-contact surfaces.
Provide hand sanitizer at every terminal.
Utilize sneeze guards at select terminals.
Social Distancing Measures:
- Implement traffic/movement patterns to promote distancing.
- Utilize floor markers to establish six-foot intervals for waiting lines.
- Patrol our common areas to promote distancing among guests.
- Space out our feature start times to reduce overall congestion.
In the Auditorium:
- Significantly reduce capacity to ensure proper distancing.
- Situate individuals/groups at least six feet apart in every direction by alternating rows and closing seats.
- Allow for extra cleaning time.
- Clean and disinfect every seat, arm rest, cup holder, and table prior to opening for the day, and repeat the process for all occupied seats between showings.
Utilize a reduced admission rate for all older content and repertory product. For upcoming/new releases, we will use normal pricing.
Close drinking fountains.
Use wrapped drinking straws.
Place limitations on our refill policy.
Close every other urinal and sink in the restrooms and reduce occupancy.

With the help of our guests and the dedication of our staff members, we make this pledge: We will do all we can to deliver a safe and comfortable movie-going experience to the people and communities that we serve.

We reserve the right to enforce these items. We also reserve the right to refuse service.

How much are movie tickets?

We will be honoring Discount Pricing for all older content and repertory product. For upcoming/new releases that are not available on streaming services, we will use normal pricing.

Algona, Carroll, Centerville, Decorah, Grinnell, Hastings, Indianola, Marshalltown, Muscatine, Pleasant Hill, Sioux Center, Spencer, Storm Lake, Waukee:
- Adult admission: $5.00
- Child, senior, and military admission: $3.00
Cherokee, Oskaloosa, Washington:
- Adult admission: $4.00
- Child, senior, and military admission: $3.00
Estherville:
- Adult, child, senior, and military admission: $3.00

Are you still offering Bargain Tuesday specials?

If your local theatre is open on Tuesdays, yes, we still offer Bargain Tuesday specials! Even though many of our movies have discounted admission all week, we are still offering a free 46 oz. bag of popcorn with the purchase of a beverage on Tuesdays. For all regularly priced features, we offering our usual Bargain Tuesday discount admission. Click here for more information on Bargain Tuesdays.

Where should I purchase my movie tickets?

You can purchase your movie ticket at the box office of your local theatre, but we encourage you to purchase your tickets online for convenience and to help us maintain distancing!

Will cash be accepted at the theatres?

Yes, we will have a dedicated selling station at each theatre that will accept cash and gift cards. Credit and debit cards will be accepted at all other open selling stations.

Will large popcorns and large drinks still have free refills?

We will be refilling large popcorns and large drinks once, but you will be given a new tub or cup. Thank you for your understanding!

If I had a pass that expired while you were closed, can I still use it?

All passes that have an expiration date in 2020 will be honored for an additional 3 months after the expiration date listed on the pass or coupon.

For more general questions not related to our theatres reopening, please visit our FAQ page by clicking here.

Please give your local theatre a follow on Facebook for updated information and conversations!

Thank you for your cooperation and continued support. Enjoy the show!

If you have any concerns or questions, please feel free to reach out to us using our Contact Us page.